Terms & Conditions

Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Cedar Clink Hardware website (https://cedarclink.com/) (“Website”). By accessing or using the Website, you agree to be bound by these Terms.

2. Acceptance of Terms

You must be at least 18 years old or have parental consent to use this Website. By accessing or using any part of the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access or use the Website.

3. Orders and Payment

Placing Orders: You can place orders for products offered on the Website by following the checkout process.

Payment: We accept various payment methods as displayed on the Website. You are responsible for ensuring sufficient funds are available for order completion.

Order Confirmation: We will send you an order confirmation email once your order is placed.

Availability: We strive to maintain accurate product availability information. However, we reserve the right to limit quantities or cancel orders due to product unavailability, unforeseen circumstances, or errors.

4. Prices and Taxes

Prices displayed on the Website are in Kenyan Shillings (KES) and are subject to change without prior notice. Applicable taxes will be added to your order at checkout.

5. Shipping and Delivery

Shipping Costs: Shipping costs are calculated based on your order weight, destination, and chosen shipping method. We however use third party services and can also make internal arrangements whichever is agreed upon with the customer. 

Delivery Times: Delivery is done within 2hrs or upto 48hrs after confirmation of the order. 

6. Returns and Refunds

Return Policy: You may return unused and unopened products within 14 days after purchase.

Return Process: To initiate a return, please contact us via email at info@cedarclink or phone at Phone: +254 742 300 555 or +254 724 230 729

Refunds: Once your return is received and inspected, we will issue a credit note to be used on the next purchase.  

Exceptions: Certain products may be excluded from returns or require a restocking fee. These exceptions will be clearly marked on the product page.

7. User Content

You are responsible for any content you post, upload, or share on the Website (“User Content”). You represent and warrant that you own all rights to your User Content and that it does not infringe on the intellectual property rights of any third party.

8. Intellectual Property

The Website and its content, including trademarks, copyrights, designs, and logos, are the property of Cedar Clink Hardware or its licensors. You may not use any of this intellectual property without our prior written consent.

9. Disclaimer

The Website and its content are provided “as is” and without warranties of any kind, express or implied. Cedar Clink Hardware disclaims all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

Cedar Clink Hardware will not be liable for any damages arising out of your use of the Website, including, but not limited to, direct, indirect, incidental, consequential, or punitive damages.

11. Termination

We may terminate your access to the Website for any reason, at any time, without notice.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya.

13. Dispute Resolution

Any dispute arising out of or relating to these Terms will be settled through binding arbitration in accordance with the Arbitration Act of Kenya.

14. Entire Agreement

These Terms constitute the entire agreement between you and Cedar Clink Hardware regarding your use of the Website.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@cedarclink.com 

Phone: +254 742 300 555 or +254 724 230 729

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